Curriculum
Course:
Effective Communication in Customer Service
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Curriculum
Effective Communication in Customer Service
Course Introduction
0/1
Effective Communication in Customer Service
3m
Preview
xtraLessons
0/4
1. The Art of Service Communication
25m
2. The Power of Positive Language in Service
30m
3. Tone and Clarity in Customer Support
28m
4. Bridging Language Barriers in Customer Service
38m
Learning Resources
0/4
Recap and Key Takeaways
1h 5m
Study Guide
Text lesson
Coaching Session
45m
xtraPlayer
3h 53m
Assessment
0/1
SE3 Quiz
9 questions
Text lesson
Effective Communication in Customer Service
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