Understand strategies to create and sustain a culture that values empathy, collaboration, and innovation across teams.
Learn how to embed Design Thinking practices into workflows, decision-making structures, and cross-functional collaboration.
Develop skills to track the outcomes of Design Thinking initiatives using metrics and KPIs, and communicate their value to stakeholders effectively.
To cultivate deep empathy and meaningful collaboration within teams as foundational elements of a Design Thinking culture. This exercise aims to move beyond superficial understanding, encouraging team members to truly walk in each other's shoes, identify shared pain points, and collectively build more robust, human-centered solutions.